Contact: Caster Communications, Inc. at [email protected]
Low-cost white-label solution makes ISP apps the center of the modern smart home.
Sandy, Utah – May 16, 2024, 2024 – OliverIQ, the first truly complete Smart Home as a Service (SHaaS)
platform, has launched a solution that transitions the traditional, fragmented smart home landscape
into a cohesive managed service. Broadband, telecom, and internet service providers can now offer a
brand-aligned smart home experience that paves the way for enhanced customer relationships and
market distinction.
OliverIQ offers per-activation pricing and per-router pricing models for ISP partners. Both options
include one-touch device integration, unified control, automation, and unlimited remote tech support
for leading smart home devices and brands, including Amazon, Google, Ring, Nest, Ecobee, Honeywell,
Sonos, Roku, Yale, Lutron, Leviton, and more. Remote security monitoring is available as an opt-in add-
on for either model.
A Different Approach To Smart Home
Past attempts to expand telecom services into home automation have centered on turnkey smart home
kits with a limited set of supported devices. This approach is counter to consumer behavior: research
from Deloitte reveals that consumers have widely varying smart device needs and adopt new devices
from diverse brands on an ad hoc basis. OliverIQ offers a manufacturer-agnostic solution that breaks
free of past limitations, allowing service providers to unify and enhance their customers’ new and
existing smart home devices.
“Telcos and ISPs have ventured into the smart home space before, but the real key to success in this
arena is in-depth support and integration for the devices consumers organically want. That’s where
OliverIQ stands out. Our platform fits hand-in-glove with the needs of service providers and offers their
customers a world of choice when it comes to selecting the smart home devices that work best for their
lifestyle,” said Will West, CEO and Co-Founder of OliverIQ.
Smart Home as a Service: A Complete Home Automation Solution
OliverIQ’s SHaaS solution delivers home automation, live security monitoring, and comprehensive
service and support under the service provider’s brand. The OliverIQ software automates device
discovery and integration, and users can set up complex automations like wake up routines and vacation
mode with a few taps.
OliverIQ’s SHaaS platform is designed for seamless white-label integration. Depending on ISP partner
preference, it can be integrated into an existing app or stand alone; either option gives the ISP complete
control over branding and presentation. This strategic approach enhances brand visibility and customer
loyalty while positioning telcos as all-inclusive smart home service providers.OliverIQ Telco PR Page 2 of 2
“SHaaS represents a paradigm shift for telco service providers,” said Eric Smith, CTO and Co-Founder of
OliverIQ. “Homeowners no longer need to juggle many apps: the service provider’s app becomes the
one app to rule them all. That’s an incredibly sticky relationship.”
A New Means of Maintaining Customer Relationships
The OliverIQ platform has been built to offer technical service and support, so smart home functionality
doesn’t degrade over time. This reliability creates a lasting relationship between service providers and
their customers.
West adds, “A fully-automated smart home – and a single number to call for troubleshooting – is an
experience customers won’t give up for a slightly lower monthly bill. OliverIQ enables service providers
to quickly introduce their own smart home automation service and turn a commodity supplier
relationship into a bond with their customer.”
For more information about integrating the OliverIQ SHaaS platform into telecom, ISP, and broadband
service offerings, contact [email protected].
About OliverIQ
OliverIQ is a Smart Home as a Service (SHaaS) platform that puts smart home automation in reach for
everyone. With OliverIQ, a single user-friendly app unites third-party connected devices in the home,
backed by unlimited always-on support. Consumers and installers can quickly and easily integrate,
control, and manage diverse smart devices. OliverIQ is sold as a subscription model that includes the
OliverIQ app for controlling third party devices, optional live security monitoring, and remote monitoring
and management, along with comprehensive technical service and support – all for a low monthly cost.
Founded by industry veterans Eric Smith and Will West, OliverIQ is committed to making home
automation easy, affordable, and accessible for everyone.
Contact:
Caster Communications, Inc.
[email protected]
8911 S Sandy Parkway #200
Sandy, UT 84070
USA
Phone: 855-789-7500
Email: [email protected]
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