Adding OliverIQ to a home security system can dramatically increase its value to homeowners. Integrating door locks, exterior and doorbell cameras, garage door openers, and other smart devices increases safety and security, and offers greater peace of mind when occupants are home or away. OliverIQ expands the home security provider technology footprint and drives long-term satisfaction and value. OliverIQ can function as a standalone app or can integrate into a security dealer’s app with flexible custom graphics and branding capabilities.
Today’s homebuyers expect new homes to have future-proof technology built in. Moreover, home purchasers are bringing their technology with them, such as smart speakers, cameras, doorbells, smart thermostats, and other IoT devices. Historically, complicated and fragile smart home technology required frequent service calls and created builder angst. Today, OliverIQ’s easy-to-use app, coupled with our A.I.-powered chatbot and advanced live support, eliminates these distractions and offers compelling benefits. Partnering with OliverIQ, homebuilders and multi-dwelling units (MDUs) can provide profitable new technology upgrades, while minimizing ongoing support needs. Buyers get the home they love, and builders benefit from increased satisfaction, differentiation, revenue, and appeal.
Internet service providers (ISPs) are increasingly at risk of becoming commoditized in a crowded, price-sensitive industry. By contrast, organizations offering expanded smart home technology are more in demand than ever and dramatically reduce their customer churn risk. Today’s consumers demand more from their service providers and want the lifestyle benefits of smart, connected homes. Homeowners want increased security, comfort, safety, convenience, entertainment options, and other lifestyle enhancements—and they want help in managing it all. When problems occur, from a simple Wi-Fi issue to a breakdown in the complex interaction of multiple systems, consumers want one place to turn for answers.
The primary service provider (PSP) can be the I.T. department for the home. That service and support relationship turns a commodity supplier relationship into a bond between the ISP and the homeowner. It creates a service barrier that makes it very difficult for new competitive offerings to break through. Now, consumers are interacting with the PSP every day by using their app to control their homes and manage their connected lifestyles. From turning on the lights to solving complex problems, the consumer will see the PSP’s influence in their daily lives.
Today’s consumers face many choices about where to purchase their smart home devices. Consumer electronics and home improvement retail stores are searching for ways to convert one-time transactions into repeat customers and steady, recurring revenues. By delivering OliverIQ’s powerful smart home platform and easy-to-use single app for controlling and managing all their smart devices, today’s leading retailers can dramatically increase consumer satisfaction, loyalty, and repeat business.
