Release Notes


Last updated January 17, 2025

Summary

OliverIQ Version 1.1 has a target release date of Monday, January 20th, 2025. This update introduces new features, bug fixes and enhancements to the OliverIQ mobile apps, Ollie (your smart home intelligent assistant) and our support portal. 

Release Day

Please expect a brief pause in system functionality of up to 30 minutes during the update process. You will receive an email once your hub has been automatically updated to the latest version, indicating it is now time to update your mobile app.

1.1 Release Highlights

OliverIQ Mobile Apps

  • OliverIQ is now more secure. The mobile apps support multi-factor authentication (MFA), which can be enabled in Settings -> Profile.
  • Apps now prevent Guest users from adding, changing, or deleting devices.
  • Ollie, OliverIQ’s smart home intelligent assistant, is available along the bottom menu as a button in between Devices and Experiences.
  • Ollie can create, modify, and execute Experiences. Just describe to Ollie what you want to do. For example: “Create an Experience that turns on my outdoor lights every day at sunset.” (Note: Only Owners can access Experiences; Guests don’t have access to this feature.)
  • General improvements and bug fixes for the following brands (added features also noted):
    • Alula, Ecobee, Genie, Google, Honeywell, Hue, Leviton, OliverIQ Lighting, Ring (camera support for Floodlight Cam), Sonos (supports shuffle), Sony, TP-Link, Z-Wave (device status improvements; added garage door compatibility)

Support Portal (Web Console)

Note: this section is relevant only to those supporting retail customers

  • Added filters making it easier to find the system you are looking for.
  • Added support for Multi-Factor Authentication (MFA), providing better protection for support accounts from unauthorized access.
  • Support users can send one-time links to users to disable MFA if they get locked out of their account. Support to verify the identity of the user before doing so.
  • Ollie can check system status or logs without needing additional Yes/No response to do so.

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